Frequently Asked Questions
Everything you need to know about shopping with Caruso's Natural Health.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping within Australia usually takes 3-7 business days, while express shipping options are available for faster delivery.
Are Caruso’s products manufactured in Australia?
Yes, the majority of our products are proudly manufactured in Australia. We adhere to strict Good Manufacturing Practice (GMP) standards to ensure the highest quality and potency.
What is your return policy for wellness products?
We offer a 30-day return policy for unopened items in their original packaging. Due to health and safety regulations, we cannot accept returns on opened or used supplements unless the product is faulty.
Do you offer international shipping?
Currently, we ship to selected international destinations. Shipping costs and delivery timeframes vary by country and will be calculated at the checkout stage.
How can I track the status of my delivery?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Afterpay, and Google Pay.